Ombudsman services are those that relate to the well-being of institutionalized elderly persons. Services include investigation and resolution of complaints, advocacy and development of programs to ensure the quality of life for residents of long term care facilities. Complaints/concerns may relate to action which may affect a long term care resident's life, safety, health, welfare, right and quality of care. Advocacy may involve interpretation of policy, laws, regulations, and resident's rights as well as monitoring of State and Federal legislation which may impact long term care.
Available in all counties
Area Agency on Aging
Phone: (228) 868-2311 or (800) 444-8014
Services the following counties: Covington, Forrest, George, Greene, Hancock, Harrison, Jackson, Jones, Jefferson Davis, Lamar, Marion, Pearl River, Perry, Stone and Wayne County.
