Long Term Care Ombudsman services are those that relate to the well-being of institutionalized elderly persons. Services include investigation and resolution of complaints and advocacy and development of programs to ensure the quality of life for residents of long term care facilities. Complaints/concerns may relate to action which may affect a long term care resident’s life, safety, health, welfare, right and quality of care. Advocacy may involve interpretation of policies, laws, regulations and residents’ rights as well as monitoring of State and Federal legislation which may impact long term care.
For further information contact:AREA AGENCY ON AGING (228) 868-2311 or (800) 444-8014